Salesforce Platform Basics
Welcome to “Salesforce Platform Basics”
Salesforce is one of the emerging and trending fields in this century. Its services allow you to connect with customers and partners in the most effective way possible. You get to analyse the metrics, study the data through charts and even personalized outreach with automation. There are tons of benefits such as better time management, customer satisfaction, ultimate accessibility, team collaboration, Increased revenue and much more.
This is an intermediate level course suggested for people who would like to learn about how to digitally transform businesses using Salesforce CRM. Have look at our topics in this course and a sneak peak of the course introduction which will help you understand what this course is all about.
Let’s get started!
What’s in this course?
- Navigation through Salesforce CRM and its features
- Brief Object Fields Page Layout
- Hands-on Salesforce Platform Basics (Standard Object)
- Explore Lightning App Builder
- Demo – Compact Layout, ListView, Custom Buttons
What you will learn?
At the end of this course, students will be able to understand and configure the Salesforce CRM for the businesses using standard and OOTB features of Salesforce, build and customize the data model in Salesforce.
Are there any course requirements or prerequisites?
- Basic understanding of a CRM
- Introduction to Salesforce CRM