Course Description
Welcome to “Introduction to ServiceNow”
How can an IT infrastructure get optimal efficiency? Simple, with the help of a cloud-based platform. And one of the top cloud service platforms in the ecosystem is ServiceNow. ServiceNow is rapidly becoming the platform that businesses utilize the most. It’s like having your very own personal assistant, but for your IT department. With its intuitive interface and powerful automation capabilities, you’ll be able to streamline and optimize your IT service delivery process.
There are several reasons why someone would choose ServiceNow for automating their workflows. One of them is that it’s built as a single platform, which allows for better collaboration and communication among teams, as well as improved visibility and control over IT services. Curious to know more about it? No worries, we got you.
ServiceNow in a nutshell is designed to help organizations streamline and automate their IT service delivery processes. Apart from different management of workflows, the platform includes features for IT asset management, knowledge management, and service catalog management making it an all-in-one solution that saves you time and effort. With ServiceNow, you’ll be able to focus on what really matters, delivering top-notch IT services to your organization.
The cloud offerings include five common business categories:
- Security
- Customer Service
- IT
- HR
- Business Apps
Having said that, this ServiceNow course will give you a basic understanding of the ServiceNow platform and how ServiceNow is used to automate your processes using low code/no code tools to save time and resources. This course will also help you in achieving official ServiceNow certification.
The world works with ServiceNow! So, what are you waiting for? Enroll now and we’ll see you in the first lecture.
What’s in this course?
- Introduction to ServiceNow
- A walkthrough of the ServiceNow environment
- Description of the ServiceNow data model
- How to deploy customizations from one instance to the other
- Understanding the declarative automation tools of this cloud-based platform
- Going through the different types of client-side scripting
- Understanding various server-side scripting
- Demo of all the topics covered
What you’ll learn
- Understand the basics of ServiceNow and its architecture
- Configure and customize your ServiceNow instance to suit your business needs.
- Learn more about ServiceNow courses and certifications
Are there any course requirements or prerequisites?
- JavaScript knowledge is beneficial but not a must-have
Who this course is for:
- This ServiceNow training is for anyone who’s interested in learning an extremely popular cloud-based platform.